Privacy policy

Last Updated: December 22, 2025

At Athisaya Organics (“we”, “our”, “us”), your privacy is extremely important to us. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit or make a purchase from https://athisayaorganics.com (the “Website”).

By accessing or using our Website, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue using our services.

1. Information We Collect

When you interact with our Website, we may collect the following types of information:

a) Personal Information You Provide

  • Full name

  • Billing and shipping address

  • Phone number

  • Email address

  • Payment details (processed securely via payment gateways)

  • Order and transaction details

  • Customer support communications

b) Automatically Collected Information

  • IP address

  • Browser type and version

  • Device information

  • Pages viewed and time spent on the Website

  • Cookies and similar tracking technologies

This data helps us understand customer behavior and improve our services.

2. Purpose of Collecting Information

We use your information to:

  • Process and fulfill orders

  • Communicate order confirmations and updates

  • Provide customer support

  • Improve website performance and user experience

  • Prevent fraud and unauthorized transactions

  • Send updates, offers, or promotions (you may opt out anytime)

  • Comply with legal and regulatory requirements

3. Sharing of Information

We do not sell or rent your personal data.

Your information may be shared only with trusted third parties such as:

  • Shopify (our e-commerce platform)

  • Payment gateway providers

  • Shipping and logistics partners

  • IT, analytics, and marketing service providers

  • Government or legal authorities when required by law

All third parties are obligated to protect your information.

4. Payment Security

All payments are processed through secure, PCI-compliant payment gateways.
Athisaya Organics does not store your card, bank, or UPI details.

5. Cookies & Tracking Technologies

We use cookies to:

  • Enable website functionality

  • Remember preferences

  • Analyze traffic and performance

  • Improve shopping experience

You may disable cookies through your browser settings, but some features may not function properly.

6. Data Retention

We retain your personal data only as long as necessary to:

  • Complete transactions

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

You may request deletion of your data by contacting us.

7. Your Rights

You have the right to:

  • Access your personal information

  • Correct or update your data

  • Request deletion of your data

  • Withdraw consent for marketing communications

Requests can be made via the contact details below.

8. Children’s Privacy

Our Website is not intended for individuals under the age of 18.
We do not knowingly collect personal data from children.

9. Data Security

We follow reasonable security practices to protect your personal information.
However, no online transmission is 100% secure, and users share information at their own risk.

10. Third-Party Links

Our Website may contain links to third-party websites or social platforms.
We are not responsible for their privacy practices or content.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated revision date.

12. Contact Information

For any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Athisaya Organics
📍 1st Floor, 141, Muthu Complex Road / Thottarayan Koil Street,
Katoor, Coimbatore, Tamil Nadu – 641009, India

📞 Phone: +91 88700 90929
📧 Email: athisayaorganics@gmail.com
📱 WhatsApp: https://wa.me/918870090929